Haenim UV Sterilizer is warranted against defects in manufacturing materials and workmanship for a period of one (1) year, commencing on the date of purchase. At Hellogiggles Marketing’s option, we may repair or replace part/s that is/are determined to be defective by our technical team and is/are covered by this warranty.

This warranty is subject to the following Terms & Conditions:

  1. This warranty is valid in the Philippines only.
  2. This warranty is valid on products purchased in the Philippines through Hellogiggles Marketing and its authorized dealers and resellers only. Haenim products bought from other countries are not covered by warranty.
  3. This warranty is available to the customer named. It is not transferable, negotiable, or assignable to a third party.
  4. Haenim products must be registered through our website haenim.ph within thirty (30) days upon date of purchase to qualify for warranty. Order number or invoice number, serial number and date of purchase are needed information to complete the registration. Order or invoice receipt number should be attached on the form.
  5. For warranty services, please send an email to haenimuvph@gmail.com along with photos and videos of the problem.

Warranty is NULL & VOID in the following cases:

  1. Failure to register warranty online.
  2. If the Warranty Form is altered or defaced in any manner whatsoever.
  3. If the warranty Form is not received by Hellogiggles Marketing within thirty (30) days from the purchase date.

This warranty does not cover damage resulting from:

  1. Normal wear & tear.
  2. Use other than accordance with the instruction manual.
  3. Unauthorised disassembly, repair, alteration or modifications.
  4. Misuse, abuse, negligence or accident howsoever caused.
  5. Rough Handling.
  6. Overflowing of liquid into the set (wet hands or dripping wet bottles).

Warranty starts on WHICHEVER is later:

  1. Date of Purchase based on Order form or Sales invoice.
  2. Date of Delivery/Collection proven by Order form, Sales Invoice or Delivery receipt.
  3. Baby’s Date of Birth proven by Baby’s Birth Certificate.* You must email us a copy within 4 months from the time baby was born.

*You may delete sensitive information as we only need Baby’s DOB and Parent’s Name reflected on Warranty Form.